A zero to one, mobile first approach to make long distance care management and responsibility sharing easier.
Care, Anywhere: Designing a Zero-to-One Care Hub for Remote Families
The challenge
Long‑distance caregivers juggle WhatsApp chats, spreadsheets and calendar invites. Critical details slip, causing missed appointments and avoidable stress. Competitive analysis revealed a gap in the market that provides a comprehensive care platform that addresses both the logistical and emotional challenges of long-distance care management.
Product type:
Consumer, App design, Design for Care
My Role:
Solo product designer (UX research → ship‑ready prototype)
Project Goals:
Enable families to see, assign and track care tasks in one place, with ⩾ 85 % first‑time completion and ≤ 1 assist.
Duration: 7 months
Toolkit: Figma, FigJam, Axure RP, Zoom, GSuite
SNEAK PEEK
Curious about what I made? Here’s a quick peek before we dive into the details.
Want to read more? Keep scrolling!
Craft meets Impact
The journey from pixels to performance.
TLDR
A 42 → 92 % task‑success leap in one sprint. I designed a collaborative to‑do flow that lets long‑distance siblings co‑manage elder‑care tasks in minutes instead of days, lifting the prototype’s SUS to 85% (top‑10 %) and winning verbal "this would make my life so much easier" praise during testing.
Why it matters
For the redesign, I zoom in on the stickiest problem users couldn’t solve during the first usability test:
“I don’t know where to start a shared task list with my sister.” — Participant #7 .The original task coordination flow had a 42 % success rate. Fixing that bottleneck shows my research‑driven iteration loop at work.
But wait, there’s more!
Curious about my process? View my case study for more details.