Care, Anywhere: Designing a Zero-to-One Care Hub for Remote Families
A zero to one, mobile first approach to make long distance care management and responsibility sharing easier.
The challenge
Long‑distance caregivers juggle WhatsApp chats, spreadsheets and calendar invites. Critical details slip, causing missed appointments and avoidable stress. Competitive analysis revealed a gap in the market that provides a comprehensive care platform that addresses both the logistical and emotional challenges of long-distance care management.
Product type:
Consumer, App design, Design for Care
My Role:
Solo product designer (UX research → ship‑ready prototype)
Project Goals:
Enable families to see, assign and track care tasks in one place, with ⩾ 85 % first‑time completion and ≤ 1 assist.
Duration: 7 months
Toolkit: Figma, FigJam, Axure RP, Zoom, GSuite
SNEAK PEEK
Curious about what I made? Here’s a quick peek before we dive into the details.
Want to read more? Keep scrolling!
Craft meets Impact
The journey from pixels to performance.
TLDR
A 42 → 92 % task‑success leap in one sprint. I designed a collaborative to‑do flow that lets long‑distance siblings co‑manage elder‑care tasks in minutes instead of days, lifting the prototype’s SUS to 85% (top‑10 %) and winning verbal "this would make my life so much easier" praise during testing.
Why it matters
For the redesign, I zoom in on the stickiest problem users couldn’t solve during the first usability test:
“I don’t know where to start a shared task list with my sister.” — Participant #7 .The original task coordination flow had a 42 % success rate. Fixing that bottleneck shows my research‑driven iteration loop at work.
But wait, there’s more!
Curious about my process? View my case study for more details.
